STORE POLICY

RETURN POLICY

**NO REFUNDS - NO EXCEPTIONS**
**NO CANCELLATIONS**
**WE WILL ONLY ISSUE STORE CREDIT**


Do you want to return an item? Please review our requirements below!

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:
  • Merchandise must be returned within 5 business days of receipt.
  • Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
  • Merchandise must have all tags, including any hangtags attached.
  • Any merchandise marked "Final Sale" cannot be returned.
  • Non-returnable merchandise includes final sale products,, formal gowns, swimwear, and bodysuits.
  • Shoes must be repacked in their shoebox(es) and placed in a protective box.
  • We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
  • The customer is responsible for shipping fees to send the order back to Marcelle Marie Boutique 
  • Shipping fees are non-refundable.
Marcelle Marie Boutique  diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit. Store credit is valid only at www.marcellemarieboutique.com

RETURN PROCESSING TIME
Upon receipt of your package, your return for store credit will be processed within 5-6 business days. You will be notified via email once your return has been processed.

WHEN MAKING AN RETURN:
  • Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.
  • . We are not responsible for lost or stolen packages, so be sure to send with a tracking number.
OUR RETURN ADDRESS
Marcelle Marie Boutique
54 Main St
West Orange NJ 07052
SHIPPING/PROCESSING 
PROCESSING TIME
  • All orders are processed, verified, and shipped within 7-10 business days or sooner.
  • If you would like an item ship sooner please contact us to see if Express is available for that item. 
  • We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.