STORE POLICY
RETURN POLICY
**NO REFUNDS - NO EXCEPTIONS**
**NO CANCELLATIONS**
**WE WILL ONLY ISSUE STORE CREDIT**
**NO CANCELLATIONS**
**WE WILL ONLY ISSUE STORE CREDIT**
Do you want to return an item? Please review our requirements below!
RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:
- Merchandise must be returned within 5 business days of receipt.
- Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
- Merchandise must have all tags, including any hangtags attached.
- Any merchandise marked "Final Sale" cannot be returned.
- Non-returnable merchandise includes final sale products,, formal gowns, swimwear, and bodysuits.
- Shoes must be repacked in their shoebox(es) and placed in a protective box.
- We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
- The customer is responsible for shipping fees to send the order back to Marcelle Marie Boutique
- Shipping fees are non-refundable.
RETURN PROCESSING TIME
Upon receipt of your package, your return for store credit will be processed within 5-6 business days. You will be notified via email once your return has been processed.
WHEN MAKING AN RETURN:
- Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.
- . We are not responsible for lost or stolen packages, so be sure to send with a tracking number.
Marcelle Marie Boutique
54 Main St
West Orange NJ 07052
SHIPPING/PROCESSING
PROCESSING TIME
- All orders are processed, verified, and shipped within 7-10 business days or sooner.
- If you would like an item ship sooner please contact us to see if Express is available for that item.
- We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.